Reference

How ac5 Handles Your Privacy

Your account with ac5 is personal — and we treat it that way. This policy explains what data we collect, why we need it, and how you can access or request changes to it.

Account data protectionLocal payment privacyYour right to request accessCookie controls availableRegion-based eligibility

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HOW WE PROTECT YOUR DATA

Data Handling You Can Check

We keep your account information behind standard encryption and limit internal access to staff who need it to operate the platform. Payment records tied to bKash, Nagad, and Rocket are handled through the payment processor's own secure channel — we receive only the confirmation reference, not your banking credentials. Your session on ac5 is protected by SSL, and we log out inactive sessions automatically to reduce exposure on shared devices.

SSL Encryption

Every page and account action on ac5 runs over SSL. Your login, deposit flow, and account details are encrypted in transit at all times.

Payment Record Scope

We hold only the transaction reference from bKash, Nagad, or Rocket — not your mobile banking PIN, password, or full account number.

Session Security

Inactive sessions are closed automatically. If you step away from your phone or browser, your account does not stay open and exposed indefinitely.

Data Access Requests

You can ask us to show you what data we hold, correct anything inaccurate, or close your account and request deletion. Contact support with your registered number.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or remove data from your account, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to data-related requests within a reasonable time, and we will confirm receipt when your message arrives.

Team online

Live Chat

Open the chat widget from your account dashboard. Data access and correction requests are handled there directly — no separate form needed.

Email Support

Send your request to our support address listed in your account settings. Include your registered mobile number for faster verification.

Account Settings

Some data preferences — cookie consent, marketing opt-outs — are managed directly inside your account settings without contacting support.

What We Collect and Why

ac5 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you provide — name, contact information, and payment method. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and wallet number to process your payment and verify your account. We do not store

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your full mobile banking PIN or password at any point. Device data — browser type, IP address, session timestamps — is logged automatically to keep your account secure and detect unusual activity. We may also use cookies to remember your login state and preferred settings across
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sessions, which keeps your return visits faster on both mobile and desktop. Data is retained for as long as your account is active and for a period after closure as required by applicable law. We share your data only with payment processors directly involved in clearing
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your bKash, Nagad, or Rocket transactions, and with compliance authorities where local law requires it. We do not sell your data to third parties. Your use of ac5 is subject to the laws of your jurisdiction, and eligibility depends on your local regulations and the regions
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where the service is available.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

These are the questions we hear most often about how ac5 handles account data and what rights you have over it.

We collect your name, mobile number, and the payment method you register — bKash, Nagad, or Rocket. Device data like your IP address and browser type is also logged automatically for security purposes.

Yes. Contact our support team with your registered mobile number and request a data summary. We will confirm receipt and respond within a reasonable timeframe under applicable law.

Only with the payment processor handling your specific transaction. We do not sell or share payment data with advertisers or unrelated third parties. Compliance disclosures follow local legal requirements only.

We retain records for the period required by applicable law after account closure. Once that period passes, personal data is removed or anonymised from active systems.

Reach us via live chat in your account dashboard or through the email address in your account settings. Include your registered number so we can verify the request quickly.

We use cookies to keep you logged in and remember your settings between visits. You can manage cookie preferences directly in your account settings or through your browser controls at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash Rush InfoAc5 Banking

How ac5 Handles Your Privacy

Data Handling You Can Check

SSL Encryption

Payment Record Scope

Session Security

Data Access Requests

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Common Questions About Your Privacy

01 What personal data does ac5 collect when I register?

02 Can I see the data ac5 holds about my account?

03 Does ac5 share my bKash or Nagad details with anyone?

04 How long does ac5 keep my account data after I close my account?

05 How do I ask ac5 to correct or delete my data?

06 Does ac5 use cookies, and can I control them?

Privacy Policy

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